If your power goes out, from the safety of your own home or workplace, look out the window and if you can see or hear something that could help identify the problem, like hanging powerlines or a loud bang, stay well clear and contact us on 13 22 96. Precise details will assist our emergency crews to restore power.

In case of a life threatening emergency, call 111 for ambulance services.  

Remember, during a storm or cyclone or when the power is out, telephone lines may be congested or damaged so please be patient.

Any electrical faults, including brown outs, might be caused by fallen powerlines. Always assume fallen powerlines are live. Stay well clear and warn others.